Counseling that's made for you

Not sure where to begin? This page walks you through everything, from what counseling looks like, to how to schedule your first appointment.

No Insurance Required

Sliding Scale Available

Free Intake Appointment

Nearly 300 Licensed Therapists

Ottawa & Kent Counties

Mental health care reimagined

Mosaic works with people experiencing mild to moderate challenges — anxiety, stress, relationship difficulties, grief, and more. We believe counseling is for everyone, not just those at a breaking point.

No insurance? No problem. We work with you regardless of your coverage or financial circumstance. Mosaic does not turn anyone away. We will work with you and on a sliding scale to best meet individual needs.

What sets us apart
Local

A West Michigan nonprofit deeply rooted in this community since 1978. We understand local needs in a way national providers simply can’t.

Accessible

With nearly 300 licensed therapists, we get people in quickly — to the right person for their specific needs, not just the next available slot.

Matched

We match each client to a vetted licensed therapist who specializes in their area of need and is located where they prefer (virtual or in person). You don’t choose alone, we’re here for you.

Affordable

Access to mental health services should be available to everyone, regardless of financial circumstances. We serve individuals with insurance coverage as well as those who are uninsured or underinsured, and offer sliding scale options.

Ready to get started?

Schedule your intake appointment — even after business hours. Our team will match you to the right therapist and get you started quickly.

What To Expect

Simple process, no surprises

Many people put off getting help because they’re not sure what the process actually looks like — or whether they’ll qualify, or what it will cost. We get it. So here’s exactly what to expect when you reach out to Mosaic, step by step. There are no hidden steps, no long waits to hear back, and no pressure at any point along the way.

Most people are connected to a therapist within a week of their first call.

Taking the first step toward support can feel overwhelming, but our team is here to make the process simple and welcoming. To get started, call us at (616) 842-9160 or complete our secure online intake form. Once we receive your information, a member of the Mosaic team will connect with you to learn more about your needs, answer questions, and help match you with the services and support that fit best.
During your free phone intake session, one of our compassionate intake specialists will take time to listen, learn more about your needs, and answer any questions you may have. As part of the process, they will gather insurance information and identify the most affordable options available, including a personalized sliding fee scale when needed. This conversation helps us better understand your goals and connect you with the services, programs, or counselor that best fit your situation. Our goal is to make the process supportive, comfortable, and tailored to you from the very first call.
After your intake conversation, our specialists use Mosaic’s unique matching process to thoughtfully pair you with one of our more than 300 therapists based on your needs, goals, preferences, and experiences. We believe the right therapeutic connection matters — and if for any reason it does not feel like the right fit, we will continue working with you until we find a therapist who does. Our priority is making sure you feel supported, comfortable, and connected throughout your care journey.

Once your therapist match is finalized, we will provide you with your therapist’s information, contact details, and a clear overview of any costs or insurance information upfront so there are no surprises along the way. Our team will also refer you directly to your paired Mosaic-paneled therapist so they know you are a Mosaic referral, helping streamline communication, expedite scheduling, and ensure they receive your intake information in advance.

From there, you and your therapist can schedule in-person or virtual sessions at times that work best for both of you, making it easier to begin care in a way that fits your life and needs.

Counseling For You
Individual Therapy

One-on-one sessions focused on your specific goals. Matched to a therapist who specializes in your need.

Couples & Family

Strengthen relationships, improve communication, and work through challenges together with a therapist.

Teens & Children

Age-appropriate, specialized support for young people navigating school, family, identity, and mental health.

Support Groups

Facilitated group sessions that bring people together around shared experiences of grief, addiction recovery, and more.

We work with mild to moderate cases:
West Michigan Coverage
Our team is based in three offices across West Michigan, but your therapist will be local to you and matched based on your needs and your schedule.
Grand Haven Office - Headquarters

1703 S. Despelder St., Grand Haven, MI 49417

Grand Rapids Office - Satellite

1001 Medical Park Dr SE, Ste. 200, Grand Rapids, MI 49546

Holland Office - Satellite

503 Century Lane, Holland, MI 49423

Take the first step, we’re here for you

The intake is free, takes 30 minutes, and there’s no commitment. Call us or schedule online today.

What happens at intake?

A free 30-minute call where we learn about your needs and match you with the right therapist. No commitment required.

How soon can I be seen?

With nearly 300 paneled therapists, we typically get people connected quickly. Call today and we’ll work to find you someone.

Can I stay with my Therapist?

Yes. Unlike many providers, Mosaic lets you continue with the same therapist for as long as you need.